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I am astounded that I cannot simply cancel my subscription to your newspaper on the website. I signed up for your promotional offer a few months ago.

I have barely used it and now I want to cancel. I've spent my morning attempting to do that. The only option is to call a London number and sit on hold listening to torture music.

I just now received a call back and apparently have succeeded in canceling my subscription.

A supposedly venerable institution such as yours really should not be in the business of making hostages of their subscribers. Whoever came up with this subscription SCAM should be flogged like the pirate he or she is.

Jim Loftus

Location: Washington, District Of Columbia

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