Contact The Ticket Merchant Customer Service
How to Reach a Person at The Ticket Merchant
Verified Contact Information
Customer Service:
-
+6 139 498 1554
General Info:
info@theticketmerchant.com.au
Australia
info@theticketmerchant.com
International
The Ticket Merchant Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular The Ticket Merchant Phone Number
+6 139 498 1554
Most Popular The Ticket Merchant Email Address
info@theticketmerchant.com.au
Issue Resolution Rate
Medium (46% reported full resolution)
The Ticket Merchant Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
80% phone, 20% email
The Ticket Merchant Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular The Ticket Merchant Phone Number | +6 139 498 1554 |
| Most Popular The Ticket Merchant Email Address | info@theticketmerchant.com.au |
| Issue Resolution Rate | Medium (46% reported full resolution) |
| The Ticket Merchant Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Activation/ cancellation, refund, shipping and delivery |
Contact Information
The Ticket Merchant Website:
The Ticket Merchant Help Center:
Corporate Office Address:
The Ticket Merchant
Summary of The Ticket Merchant Customer Service Calls
35
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
46%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Ticket Merchant?
Shipping and Delivery Question:
- “Have not received tickets and event is less than a week”
- “Haven't received my tickets”
- “Tickets haven’t arrived yet and the event is in 4 days.”
Product/ Service Question:
- “Discrepancy with my tickets I purchased”
Request for Information Question:
- “Want to speak with someone”
Activation/ Cancellation Question:
- “I can bought the by mistake I have to cancel a ticket and get back my money”
Refund Question:
- “Refund”
Other Question:
- “Tickets”
- “Seat number”
- “I am yet to receive my tickets for the PJ Harvey event which is 12 hours away.”
Compare The Ticket Merchant Customer Service To
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The Ticket Merchant