The Ticket Factory phone number for live communication with the customer support manager is +44 (344) 338-8000. Call the mentioned line for ticket inquiries, booking adjustments, or general assistance. Please provide all your questions to the customer support manager so the specialist can quickly process your inquiry. The phone format allows you to resolve urgent matters. If you have time to wait for assistance, use written support.
Reach out to the company via the following The Ticket Factory email address: theticketfactory@silverbean.com. This address is suitable for media inquiries. If you need to resolve privacy policy matters, direct your questions to dataprotection@necgroup.co.uk. To ensure a quick resolution of your issue, describe your matter in the body of the email as detailed as possible. Also, indicate a clear subject line.
The Ticket Factory customer service team is available for customer support and general inquiries Monday through Friday from 9 a.m. to 7 p.m. and from 9 a.m. to 5 p.m. on Saturdays, Sundays, and bank holidays. The mentioned hours are indicated, taking into account the England time zone, namely GMT+1.
You can contact The Ticket Factory online. This option is available through the official company’s website. First, you need to log in. Then, navigate to the bottom menu and follow the “Help” hyperlink. You’ll see different thematic blocks. To communicate with a virtual assistant, click the “Have a question?” blue button in the lower-right corner, then type your question in the online chat window.
