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Contact The Texas Department of Motor Vehicles Customer Service

The Texas Department of Motor Vehicles Phone Numbers and Emails

Toll-Free Number:

  • (888) 368-4689
    Toll Free
Call customer service
Send Message

Customer Service:

  • (512) 465-4029
    Dealer Licensing Receptionist
  • (512) 465-4204
    Enforcement Division Administrative Staff
  • (512) 465-4010
    eTAG Helpline
  • (512) 465-3000
    Local (Austin)
  • (512) 465-1350
    Motor Carrier Investigations
  • (512) 465-1485
    Motor Vehicle Crime Prevention Authority (MVCPA)
  • (512) 465-4205
    Motor Vehicle Investigations
  • (512) 465-5000
    Office of Administrative Hearings
  • (512) 374-5010
    Specialty License Plates (including Military)
  • (512) 467-3883

Media:

  • (512) 465-4147
    Advertising
  • (512) 465-1484

The Texas Department of Motor Vehicles Emails:

Customer Service
Media
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The Texas Department of Motor Vehicles Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call The Texas Department of Motor Vehicles is 8883684689. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call The Texas Department of Motor Vehicles mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

The Texas Department of Motor Vehicles Website:

The Texas Department of Motor Vehicles Help Center:

Corporate Office Address:

The Texas Department of Motor Vehicles
4000 Jackson Avenue
Austin, Texas 78731
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8 AM - 5 PM (Central Time)


AdditionL Fax Number:

Dealer +1 (512) 465 4135

More contact details

Fax:

+1 (512) 465 4129

The Texas Department of Motor Vehicles Rating Based on 1 Review

Rating details

3.0
more details
Product or Service Quality
Website
Price Affordability
Customer service

Rating stats

Rating trend

Summary of The Texas Department of Motor Vehicles Customer Service Calls

25 TOTAL
CALLS
02:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Texas Department of Motor Vehicles?

Request for Information Question:

  • “I just need to speak to someone about reinstating my Oklahoma dl here in Texas! My license is valid in all 49 states right now except texas”
  • “Questions about a loss title of my deceased father”
  • “About my title I haven't received it”

Shipping and Delivery Question:

  • “Did not receive my renewed DL card”
  • “Haven't gotten my ID CARD . It's been about a month”

Product/ Service Question:

  • “Lost registration stucket”
  • “Insurance company told me I will be fine without buying car insurance while I stayng oversea for 3 month. Is that true?”

Activation/ Cancellation Question:

  • “I need to renew my ID but cannot be successful trying to fill app out says something is wrong and call you”
  • “Renew id”

Other Question:

  • “Daughter received her paper learners permit and hasn’t received her real actual permit in the mail and it’s been 5 mths”
  • “Was penalized $200 for a issue out of my control”
  • “Medical advisory board”

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