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Contact The Star Customer Service

The Star Phone Numbers and Emails

Toll-Free Number:

  • (800) 331-8127
    News Tips
Call customer service
Send Message

Customer Service:

  • (800) 268-8323
    Classifieds
  • (855) 687-5915
    Digital Support
  • (800) 268-9213
    Greater Toronto
  • (800) 268-9756
    Main Switchboard
  • (800) 279-0181
  • +1 416 777 7777
    Classifieds
  • +1 416 869 4229
    Death Notice
  • +1 416 367 4500
    Greater Toronto
  • +1 416 869 4322
    Letters to the Editor
  • +1 416 869 4300
    Newsroom
  • +1 416 869 4813
    Torstar Syndication Services

Accessibility:

  • +1 905 281 5650

General Info:

  • +1 416 869 4949
    Bureau of Accuracy/Public Editor

Headquarters:

  • +1 416 367 2000

Media:

  • +1 416 869 4242
    Advertising Inquiries

Sales/ Reservations:

  • +1 416 367 2114

The Star Emails:

Accessibility
Customer Service
Classifieds, Death Notice, Digital Support, ePaper Service, Letters to the Editor, News Tips, Newsroom, Print Subscription, Torstar Syndication Services
General Info
Bureau of Accuracy/Public Editor
Legal
Media
Advertising Inquiries
Sales/ Reservations
sponsorships@thestar.ca
Sponsorship or Promotions
sportsletters@thestar.ca
Sports Editor
Is this your business?

The Star Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call The Star is 8003318127. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call The Star mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

The Star Website:

The Star Help Center:

Corporate Office Address:

Toronto Star Newspapers Ltd.
1 Yonge St., 4th Fl.
Toronto, Ontario M5E 1E6
Canada

Fax:

+1(416) 869-4328

The Star Rating Based on 1 Review

Rating details

5.0
more details
Website
Additional Fees
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of The Star Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Star?

Request for Information Question:

  • “About a account”
  • “Question about my account”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Want to unsubscribe”
  • “Cancel and order different plan”

Account Question:

  • “To open new accounts”
  • “To sign up”
  • “To delete all old starmaker account except the current i use one”

Staff Question:

  • “Resume services on my vehicle”
  • “Tv service”

Cards Question:

  • “Card placed on hold.”
  • “Trying add a card”

Payments and Charges Question:

  • “Unauthorized charge”
  • “Billing problem”

Other Question:

  • “Star prescription”
  • “Report”
  • “Sexual abuse”

Compare The Star Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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