The Star Phone Numbers and Emails

Toll-Free Number:

  • (800) 331-8127
    News Tips
Send Message

Customer Service:

  • (800) 268-8323
    Classifieds
  • (855) 687-5915
    Digital Support
  • (800) 268-9213
    Greater Toronto
  • (800) 268-9756
    Main Switchboard
  • (800) 279-0181
  • +1 416 777 7777
    Classifieds
  • +1 416 869 4229
    Death Notice
  • +1 416 367 4500
    Greater Toronto
  • +1 416 869 4322
    Letters to the Editor
  • +1 416 869 4300
    Newsroom
  • +1 416 869 4813
    Torstar Syndication Services

Accessibility:

  • +1 905 281 5650

General Info:

  • +1 416 869 4949
    Bureau of Accuracy/Public Editor

Headquarters:

  • +1 416 367 2000

Media:

  • +1 416 869 4242
    Advertising Inquiries

Sales/ Reservations:

  • +1 416 367 2114

The Star Emails:

Accessibility
Customer Service
Classifieds, Death Notice, Digital Support, ePaper Service, Letters to the Editor, News Tips, Newsroom, Print Subscription, Torstar Syndication Services
General Info
Bureau of Accuracy/Public Editor
Legal
Media
Advertising Inquiries
Sales/ Reservations
sponsorships@thestar.ca
Sponsorship or Promotions
sportsletters@thestar.ca
Sports Editor
Is this your business?
More phone numbers and emails Less phone numbers and emails

The Star Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call The Star is 8003318127. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call The Star mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

The Star Website:

The Star Help Center:

Corporate Office Address:

Toronto Star Newspapers Ltd.
1 Yonge St., 4th Fl.
Toronto, Ontario M5E 1E6
Canada

Fax:

+1(416) 869-4328

The Star Rating Based on 1 Review

Rating details

5.0
more details
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Additional Fees

Rating stats

Rating trend

Summary of The Star Customer Service Calls

25 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Star?

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Want to unsubscribe”
  • “Cancel and order different plan”

Request for Information Question:

  • “About a account”
  • “Question about my account”

Account Question:

  • “To open new accounts”
  • “To sign up”
  • “To delete all old starmaker account except the current i use one”

Cards Question:

  • “Card placed on hold.”
  • “Trying add a card”

Payments and Charges Question:

  • “Unauthorized charge”
  • “Billing problem”

Staff Question:

  • “Tv service”

Other Question:

  • “Report”
  • “Sexual abuse”
  • “Issue with a table”
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