Contact The Star Customer Service
How to Reach a Person at The Star
Verified Contact Information
Toll-Free Number:
-
1-800-331-8127News Tips
Customer Service:
-
1-800-268-8323Classifieds
-
1-855-687-5915Digital Support
-
1-800-268-9213Greater Toronto
Accessibility:
accessibility@torontostar.com
Customer Service:
starad@thestar.ca
Classifieds
deathnotices@thestar.ca
Death Notice
General Info:
Legal:
Media:
Sales/ Reservations:
The Star Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular The Star Phone Number
1 (800) 331-8127
Average Calls duration
1 minute
Most Popular The Star Email Address
circmail@thestar.ca
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Activation/ cancellation, account and request for information
The Star Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular The Star Phone Number | 1 (800) 331-8127 |
| Average Calls duration | 1 minute |
| Most Popular The Star Email Address | circmail@thestar.ca |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Activation/ cancellation, account and request for information |
Contact Information
The Star Website:
The Star Help Center:
Corporate Office Address:
Toronto Star Newspapers Ltd.
1 Yonge St., 4th Fl.
Toronto,
Ontario
M5E 1E6
Canada
Fax:
+1(416) 869-4328
Summary of The Star Customer Service Calls
35
TOTAL
CALLS
CALLS
01:08
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Star?
Account Question:
- “My family hacked”
- “To verify my account”
- “To open new accounts”
Request for Information Question:
- “About a account”
- “Question about my account”
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Want to unsubscribe”
- “Cancel and order different plan”
Payments and Charges Question:
- “Billing”
- “Unauthorized charge”
- “Billing problem”
Staff Question:
- “Resume services on my vehicle”
- “Tv service”
Cards Question:
- “Card placed on hold.”
- “Trying add a card”
Other Question:
- “Star prescription”
- “Report”
- “Sexual abuse”
Compare The Star Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Star