The Scarlett Group Phone Numbers and Emails

Toll-Free Number:

  • (844) 727-5388
Send Message

Customer Service:

  • (919) 436-1600
    Raleigh, North Carolina
  • (904) 688-2200


  • (904) 688-2211
    Orange Park, Florida

The Scarlett Group Emails:

Customer Service
General Info
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The Scarlett Group Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • The Scarlett Group Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call The Scarlett Group is 8447275388. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call The Scarlett Group mainly because of product/ service, cards, shipping and delivery.

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Contact Information

The Scarlett Group Website:

The Scarlett Group Help Center:

Corporate Office Address:

The Scarlett Group, LLC
1532 Kingsley Ave, Suite 110
Orange Park, Florida 32072
United States

Other Info (opening hours):

Other Locations:

4800 Spring Park Road,


Florida 32207,

United States

4208 Six Forks Road, Suite 1000,


North Carolina 27609,

United States

111 North Orange Avenue, Suite 800,


Florida 32801,

United States

More contact details

The Scarlett Group Rating Based on 4 Reviews

Rating details

more details
Diversity of Products or Services
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of The Scarlett Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Scarlett Group?

Cards Question:

  • “Can't use card”
  • “Card won't work”
  • “Card problems”

Product/ Service Question:

  • “Electric kettle not working”
  • “Wifi en panne”
  • “Your scarlett electric heat kettle not working”

Shipping and Delivery Question:

  • “Wrong item saree send me”
  • “Wrong product”

Return/ Replace Question:

  • “Want to replace product”
  • “Return”

Request for Information Question:

  • “Questions aboht account”

Activation/ Cancellation Question:

  • “Trying to activate a second card and it won't work”

Staff Question:

  • “Service for product”

Other Question:

  • “Bad kattle”
  • “En”
  • “Required elements plate heating”

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