Contact The Scarlett Group Customer Service
How to Reach a Person at The Scarlett Group
Toll-Free Number:
-
1-844-727-5388
Customer Service:
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1-919-436-1600Raleigh, North Carolina
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1-904-688-2200
Headquarters:
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1-904-688-2211Orange Park, Florida
Customer Service:
General Info:
The Scarlett Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular The Scarlett Group Phone Number | 1 (844) 727-5388 |
| Average Calls duration | 2 minutes |
| Most Popular The Scarlett Group Email Address | helpme@scarlettculture.com |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, cards, shipping and delivery |
Contact Information
The Scarlett Group Website:
The Scarlett Group Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
4800 Spring Park Road,
Jacksonville,
Florida 32207,
United States
4208 Six Forks Road, Suite 1000,
Raleigh,
North Carolina 27609,
United States
111 North Orange Avenue, Suite 800,
Orlando,
Florida 32801,
United States
Summary of The Scarlett Group Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Scarlett Group?
Cards Question:
- “Can't use card”
- “Card won't work”
- “Card problems”
Product/ Service Question:
- “Electric kettle not working”
- “Wifi en panne”
- “Your scarlett electric heat kettle not working”
Shipping and Delivery Question:
- “Wrong item saree send me”
- “Wrong product”
Return/ Replace Question:
- “Want to replace product”
- “Return”
Staff Question:
- “Customer Service number is not working.”
- “Service for product”
Request for Information Question:
- “Questions aboht account”
- “Information for blender”
Activation/ Cancellation Question:
- “Trying to activate a second card and it won't work”
Other Question:
- “Kettle issue”
- “My Kettle issue”
- “Bad kattle”
Compare The Scarlett Group Customer Service To
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