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Contact The Scarlett Group Customer Service

How to Reach a Person at The Scarlett Group

Verified Contact Information

Toll-Free Number:

  • 1-844-727-5388
Call Now
Send Message

Customer Service:

  • 1-919-436-1600
    Raleigh, North Carolina
  • 1-904-688-2200

Headquarters:

  • 1-904-688-2211
    Orange Park, Florida

Customer Service:

helpme@scarlettculture.com

General Info:

info@scarlettculture.com

The Scarlett Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Scarlett Group Phone Number
1 (844) 727-5388
Average Calls duration
2 minutes
Most Popular The Scarlett Group Email Address
helpme@scarlettculture.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, cards, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

The Scarlett Group Website:

The Scarlett Group Help Center:

Corporate Office Address:

The Scarlett Group, LLC
1532 Kingsley Ave, Suite 110
Orange Park, Florida 32072
United States

Other Info (opening hours):

Other Locations:

4800 Spring Park Road,

Jacksonville,

Florida 32207,

United States


4208 Six Forks Road, Suite 1000,

Raleigh,

North Carolina 27609,

United States


111 North Orange Avenue, Suite 800,

Orlando,

Florida 32801,

United States

More contact details

Summary of The Scarlett Group Customer Service Calls

51 TOTAL
CALLS
01:34 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Scarlett Group?

Cards Question:

  • “Can't use card”
  • “Card won't work”
  • “Card problems”

Product/ Service Question:

  • “Electric kettle not working”
  • “Wifi en panne”
  • “Your scarlett electric heat kettle not working”

Shipping and Delivery Question:

  • “Wrong item saree send me”
  • “Wrong product”

Return/ Replace Question:

  • “Want to replace product”
  • “Return”

Staff Question:

  • “Customer Service number is not working.”
  • “Service for product”

Request for Information Question:

  • “Questions aboht account”
  • “Information for blender”

Activation/ Cancellation Question:

  • “Trying to activate a second card and it won't work”

Other Question:

  • “Kettle issue”
  • “My Kettle issue”
  • “Bad kattle”

Compare The Scarlett Group Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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