The Rusted Room - Where Has Follow-Through Gone?

2 of 2 The Rusted Room reviews

I thought I was doing something nice giving owner Charlie a large amount of nice cedar wood left from an old shed I had removed.He came to pick it up and left behind some pieces of broken wood.

(Yes there were shingles left behind from the person who tore the shed down originally. I told Charlie I would take care of those. I thought he was going to take all of the wood.) I asked him if he could come back to clean up the left wood as I have no way of disposing of it besides for regular trash pick up. He said he would be back the next week to clean it up along with leaving a few small pieces of furniture as a thank you.

The next week came and went and I never heard from him. I followed up almost a week after he was supposed to come with no response. I was not worried about the furniture he promised, just the wood that needed cleaned up so I can let me son play in the yard. I followed up twice more over a period of a week with no response, no I’m sorry, I’m delayed, or I just can’t get to it.

I'm disappointed by the lack of integrity.

A person's word is supposed to be a bond.If he can treat someone who helps him so flippantly, I do not want to experience the way a customer is treated.

https://www.facebook.com/TheRustedRoom

This review is a subjective opinion of a user.
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More Review Details

Customer service
Reliability
Staff

Reason of review:
Did not do what they said they would
Preferred solution:
Clean up mess and apologize or pay for wood
Monetary loss:
$800
Product or service
Review category
Furniture and Decor
review #828502

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2 of 2 The Rusted Room reviews
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