The RTA Store Phone Numbers and Emails

Toll-Free Number:

  • (877) 992-2246

The RTA Store Emails:

Customer Service
General Info

The RTA Store Contact Information

The RTA Store Website:

The RTA Store Help Center:

Corporate Office Address:

The RTA Store, Inc.
2345 Route 52 Suite 1A
Hopewell Junction, New York 12533
United States
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About

The RTA Store Return Policy
If The Client's order is shipping with a freight company, The User of Website must be home for the delivery, if not, the freight company won't be able to deliver and they will charge The Client of The RTA Store a re-delivery fee. After The Client's order ships, customer service will email The User a shipment confirmation which includes all The Customer's shipping information. Then, once the order arrives at The Customer's local freight terminal, the freight company will contact The Client to schedule the delivery date. This way, The Customer will know exactly when to expect them. If The Customer's order is shipping Ground (with FedEx or UPS), no one needs to be home, the package(s) will be left even if no one is there. The Company accept MasterCard, Visa, Discover, American Express, PayPal, Bank Checks and Money Orders. A bright green price will show below that which is the sale price. Larger cabinet and full kitchen orders will be shipped with a common freight carrier (the freight carrier will be determined when The User's order is ready for shipment and The User of company services will be emailed this info with The User shipment confirmation).
To read more: https://www.thertastore.com/rta-faq/
The RTA Store Delivery Policy
To read more: https://www.thertastore.com/free-shipping/
The RTA Store Warranty
The RTA Store will replace or repair kitchen cabinets that have been subject to defects in materials and workmanship from the date of purchase for a period of 20 years. Warranty is limited to the original purchaser, for residential applications only. This warranty is expressly limited to repair or replacement of the defective part at the discretion of The RTA Store, and does not include labor for removal or replacement. This warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, exposure to the elements including humidity which may result in warping or splitting, accidental misuse, abuse or negligence. Natural woods may vary in texture, color and wood grain, and exhibit subtle changes as they age.
To read more: https://www.thertastore.com/20-year-limited-warranty-information/
The RTA Store Privacy Policy
This privacy policy sets out how TheRTAStore.com uses and protects any information that The Client give TheRTAStore.com when The User use this website. TheRTAStore.com is committed to ensuring that The Customer's privacy is protected. Should The RTA Store ask The User to provide certain information by which The Client of The RTA Store can be identified when using this website, then The Customer can be assured that it will only be used in accordance with this privacy statement. TheRTAStore.com may change this policy from time to time by updating this page. The Client should check this page from time to time to ensure that The User are happy with any changes. Website may use the information to improve Company's products and services. The Company may periodically send promotional emails about new products, special offers or other information which www.thertastore.com think The Client of The RTA Store may find interesting using the email address which The User of company services have provided.
To read more: https://www.thertastore.com/privacy-policy-cookie-restriction-mode/
The RTA Store FAQ
To read more: https://www.thertastore.com/rta-faq/
The RTA Store reviews and complaints
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