Contact The Rapid Customer Service

The Rapid email address is info@ridetherapid.org. Do you need app support? Send an email to support@availtec.com, and the tech team will assist you. Do you want ot book a ticket? Send an email to the sales department at ticketsales@ridetherapid.org. For job and career inquiries, drop a line at recruiting@ridetherapid.org, and the HR team will respond to you.

The corporate head office is based in Grand Rapids, Michigan. The Rapid address is 300 Ellsworth SW, Grand Rapids, Michigan 49503-4005, United States. The headquarters is available for appointments and visits on weekdays from 8 a.m. to 4 p.m. If you need to get to the Rapid Central Station (RCS), the address is 250 Cesar E. Chavez Ave SW, Grand Rapids, MI 49503.

The Rapid headquarters operates Monday through Friday from 8 a.m. to 4 p.m. The RCS is open on weekdays from 6 a.m. to 10 p.m.; from 6 a.m. to 9.30 p.m. on Saturdays, and from 7 a.m. to 6.30 p.m. on Sundays. The corporate information center inside the Rapid Central Station operates Monday through Friday from 7 a.m. to 5 p.m.

Consumers who want to contact the company online can send an email or submit an inquiry via The Rapid website. To proceed with an inquiry submission, press the “About/Contact Us” button at the top of the page and complete the form. After that, click on the “Submit” button to send the message.