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Contact The Providence Journal Customer Service

The Providence Journal Phone Numbers and Emails

Toll-Free Number:

  • (888) 697-7656
Call customer service
Send Message

Customer Service:

  • (800) 872-0001
    Crossword Subscription

Media:

  • (855) 263-7659
    Advertising Inquiries
  • (401) 277-7303

The Providence Journal Emails:

Accessibility
Legal
Media
feedback@usatoday.com
Crossword Subscription
subscriberservices@providencejournal.com
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The Providence Journal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Providence Journal Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call The Providence Journal is 8886977656. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Monday and Sunday. The average call time is 1 minute.

  • People call The Providence Journal mainly because of account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

The Providence Journal Website:

The Providence Journal Help Center:

Corporate Office Address:

Gannett Co., Inc.
75 Fountain St.
Providence, Rhode Island 02902
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 7:00am - 11:00am


Other Locations:

Privacy Officer

Gannett Media Corp.,

175 Sully's Trail,

Pittsford, NY 14534


EU Representative:

EDPO (European Data Protection Office)

Avenue Huart Hamoir 71,

1030 Brussels

Belgium


UK Representative:

EDPO UK Ltd

8 Northumberland Avenue,

London W2CN 5 BY

United Kingdom

More contact details

The Providence Journal Rating Based on 2 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Style and Design
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of The Providence Journal Customer Service Calls

9 TOTAL
CALLS
00:40 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Providence Journal?

Payments and Charges Question:

  • “Want to pay bills and have question about bill and cannot reach anyone. Phone hangs up!”

Website/ Application Question:

  • “Paper not downloading”

Shipping and Delivery Question:

  • “Delivery issue again. Every Sunday EVERY”

Account Question:

  • “Subscriptions. Renewal”

Other Question:

  • “Digital issue”
  • “Place ad”
  • “Vacation hold”

Compare The Providence Journal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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