Contact The Pond Guy Customer Service
How to Reach a Person at The Pond Guy
Verified Contact Information
Toll-Free Number:
-
1-866-766-3435
Customer Service:
-
1-586-336-7663
Customer Service:
pondhelp@thepondguy.com
The Pond Guy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular The Pond Guy Phone Number
1 (866) 766-3435
Average Calls duration
1 minute
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, product/ service and request for information
The Pond Guy Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular The Pond Guy Phone Number | 1 (866) 766-3435 |
| Average Calls duration | 1 minute |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Account, product/ service and request for information |
Contact Information
The Pond Guy Website:
The Pond Guy Help Center:
Corporate Office Address:
The Pond Guy, Inc.
15425 Chets Way Street
Armada,
Michigan
48005
United States
Other Info (opening hours):
Hours:
Monday - Friday 8:00am - 6:00pm (EST)
Saturday 9:00am - -4:00pm (EST)
Other Address:
Returns
TPG Return
#161 Peyerk Ct
Romeo, MI 48065
Fax:
+1-586-589-8600
Summary of The Pond Guy Customer Service Calls
6
TOTAL
CALLS
CALLS
01:08
AVG CALL
DURATION
DURATION
50%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Pond Guy?
Account Question:
- “Blocked pond”
Request for Information Question:
- “Help with Algae”
Product/ Service Question:
- “Uv light doesn't work”
Other Question:
- “Pond liner”
- “Pond pump has died”
- “Aqua miracle aerator”
The Pond Guy