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Contact The Perfume Shop Customer Service

How to Reach a Person at The Perfume Shop

Verified Contact Information
  • +44 783 032 6806

Customer Service:

  • +44 333 344 2646
  • +44 800 988 8860
  • +44 151 356 4429
Send Message

Customer Service:

analytics@theperfumeshop.com
App Support
customerservice@theperfumeshop.com
help@theperfumeshop.com
onlineservices@theperfumeshop.com

Legal:

dataprotectionofficer@theperfumeshop.com

The Perfume Shop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Perfume Shop Phone Number
+44 783 032 6806
Most Popular The Perfume Shop Email Address
customerservice@theperfumeshop.com
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Request for information, payments and charges
View full overview

How to Contact The Perfume Shop?

The Perfume Shop customer service phone number is +44 333 344 2646. The support line operates Monday through Saturday from 10 am to 4 pm. Customers can contact The Perfume Shop support department by phone to get updates on current perfume availability, get assistance with order management, address issues with payment or delivery, request a return, submit a complaint, and get assistance with other issues.

The Perfume Shop email for general support is help@theperfumeshop.com. Alternatively, you can request assistance by dropping a line at onlineservices@theperfumeshop.com or customerservice@theperfumeshop.com. If you like messaging on the Internet, you can also get in touch with one of the customer care agents via Facebook Messenger or WhatsApp.
Do you have issues using The Perfume Shop app? Send your report to analytics@theperfumeshop.com to get in touch with the tech support team.
Are you looking for legal assistance? Do you need to contact the corporate legal department? Send an email to dataprotectionofficer@theperfumeshop.com.

The Perfume Shop is headquartered in the United Kingdom. The Perfume Shop address for mailing is Cypress House, The Gateway Centre, Coronation Road, Cressex Business Park, High Wycombe, Buckinghamshire HP12 3SU, United Kingdom. Please note that the return address may differ from the HQ location, so make sure to get all the address details from the support team.

The Perfume Shop website has an option of contacting the support team via live chat. To proceed with the chat, you need to go to the “Contact Us” page by following the link at the bottom of the screen. The Perfume Shop live chat agents are available daily: between 9 am and 8 pm on weekdays, from 9 am to 6 pm on Saturdays, and from 10 am to 5 pm on Sundays.

PissedConsumer Club

Contact Information

The Perfume Shop Website:

The Perfume Shop Help Center:

Corporate Office Address:

The Perfume Shop Limited
Cypress House, The Gateway Centre, Coronation Road, Cressex Business Park
High Wycombe, Buckinghamshire HP12 3SU
United Kingdom

Other Info (opening hours):

Phone Hours:

Monday - Saturday: 10:00am - 4:00pm

More contact details

Why Customers Call The Perfume Shop?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 29%
  • Shipping and Delivery 18%
  • Request for Information 18%
  • Payments and Charges 12%
  • Refund 6%
  • Return/ Replace 6%
  • Account 6%
  • Product/ Service 6%

Customer Inquiries & Issues

29%
  • "Missing"
  • "Need to solve a issue"
  • "I wrote wrong email"

Shipping and Delivery

18%
  • "Missing item"
  • "Have not received my order"
  • "Order not received"

Request for Information

18%
  • "To know about my order"
  • "Inquiring about my order"

Payments and Charges

12%
  • "Made payment asking to make payment again"
  • "Made payment with bank card asking me to make payment again"

Refund

6%
  • "Refund"

Return/ Replace

6%
  • "Change delivery adress"

Account

6%
  • "Login account problam"

Product/ Service

6%
  • "Damaged item"

Compare The Perfume Shop Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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