The Parking Spot - Illegal Action taken during the week of 2/16 - 2/23 at the Charlotte Airport Lot
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New ReviewerUpon arrival 2/16, my vehicle was assigned F193 covered location for the duration of my out of town travel. Upon return, F193 and the immediate area surrounding was destroyed via a construction project.
My vehicle had been illegally moved to another location on the lot. My truck sustained damage to parking brake, transmission and body paint. In talking with the manager, Jeremy (314) 337-**** (no personnel were on the premises and so the attendant provided Jeremy's phone number) he promptly stated:
* he had no idea that they construction firm was going to need to access that area and perform work and so they had not directed my truck to be parked elsewhere.
* he promptly blamed any and all damages to have been caused by the construction firm that ultimately had my vehicle towed.
What a lovely event at 7pm at night with my family present to return from a vacation to find your vehicle missing requiring me to scour the area to find my vehicle.
Further, it is lovely to find damage to my vehicle while under the care of The Parking Spot. Tomorrow i will begin escalating this and will also be making BBB claims among other matters publicizing that The Parking Spot can illegally move your car at their discretion even to the extent of causing damages.
User's recommendation: Be aware of two things: 1) Manager takes zero responsibility for damage to your vehicle for construction occurring on their property; and 2) The Parking Spot, despite the legal agreement we adhered to, feels they are entitled to move your vehicle, even causing damage to your vehicle, should it fit their plans for the day!!!!!!!!!!!!!!!!!!!
Monetary Loss: $10.
Preferred solution: Repair damage to my truck..
The Parking Spot Cons: Can forcefully remove your vehicle at their discretion.
Location: 6210 Wilkinson Boulevard, Charlotte, North Carolina 28214, United States
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