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Contact The OUAI Customer Service

The OUAI Phone Numbers and Emails

Customer Service Number:

  • (310) 736-6547
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The OUAI Emails:

Customer Service
General Info
Media
Press Inquiries
Sales/ Reservations
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How to Contact The OUAI?

Most Popular Number:

(310) 736-6547
Total calls: 27 Last call: Apr 28, 2025
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PissedConsumer Reporter

Contact The Ouai customer service team by sending a text message to the following number: 606-552-1206. Note, that this option is available to customers within the United States territory only. As for hours of operation, the mentioned line is open Monday through Friday from 9 a.m. to 4 p.m. PST. If you prefer speaking with a team member directly, simply call the same number, and a customer service agent will respond to you during business hours. The mentioned The Ouai contact is designed to assist you with product questions, orders, and any other inquiries you might have.

The Ouai provides several email options depending on your needs. If you have general inquiries related to products, orders, or your account, apply to the customer service specialist at team@theouai.com. Does your query pertain to PR, press, or influencer collaboration opportunities? Email press@theouai.com. As for privacy policy inquiries, direct them to info@theouai.com.

The Ouai’s headquarters is situated in Los Angeles, California. This is the central hub, where the company’s team manages innovative products and customer services. If you need to send physical mail regarding privacy inquiries or other formal matters, write down the detailed The Ouai address: OUAI 5750 Wilshire Blvd Los Angeles, California 90039, United States.

The Ouai offers online support on the online store’s website. To use such a format of communication, scroll down the main page until you come across the bottom menu, follow “CONTACT US” and after you are on a separate page, click on the “team@theouai.com” hyperlink. There is also the “CUSTOMER SERVICE PORTAL” option on the same page. Click on it, choose the category you need, indicate your name, email, and other details, after which follow the further prompts.

The OUAI Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call The OUAI is 3107366547.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Saturday. The average call time is 1 minute.

  • People call The OUAI mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

The OUAI Website:

The OUAI Help Center:

Corporate Office Address:

OUAI
5750 Wilshire Blvd
Los Angeles, California 90039
United States

Other Info (opening hours):

Hours:
Customer Care
Monday - Friday 9:00am - 5:00pm (PST)

More contact details

The OUAI Rating Based on 2 Reviews

Rating details

2.4
more details
Advertised vs Delivered
Price Affordability
Turnaround Time
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Rating stats

Rating trend

Summary of The OUAI Customer Service Calls

27 TOTAL
CALLS
00:37 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The OUAI?

Shipping and Delivery Question:

  • “Multiple shipments”
  • “Haven't received my order yet”
  • “My package is missing”

Payments and Charges Question:

  • “Discount”
  • “Payment”
  • “I was promised a promo code for signing up and never received”

Request for Information Question:

  • “Status on order”
  • “Order status”
  • “Product question”

Return/ Replace Question:

  • “Return”
  • “Allergic reaction to product & want to return”

Product/ Service Question:

  • “Product wuestions”
  • “Problem with shampoo bottle”

Activation/ Cancellation Question:

  • “Was my order canceled”

Other Question:

  • “Issues”
  • “An order I didn't place”
  • “I'm having trouble ordering”

Compare The OUAI Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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