Contact The Onion Customer Service
How to Reach a Person at The Onion
Verified Contact Information
Headquarters:
-
1-312-751-0503
The Onion Emails:
Complaints/ Feedback
Customer Service
Back Issues, Licensing
Legal
Privacy Inquiries
The Onion Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular The Onion Phone Number
1 (312) 751-0503
Most Popular The Onion Email Address
archive@theonion.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
64% phone, 36% email
Common Reasons for Contact
Request for information, account and activation/ cancellation
Call Volume by Day
View full overview ›
The Onion Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular The Onion Phone Number | 1 (312) 751-0503 |
| Most Popular The Onion Email Address | archive@theonion.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 64% phone, 36% email |
| Common Reasons for Contact | Request for information, account and activation/ cancellation |
Call Volume by Day
Contact Information
The Onion Website:
The Onion Help Center:
Corporate Office Address:
Onion, Inc.
730 N. Franklin, Floor 7
Chicago,
Illinois
60654
United States
Summary of The Onion Customer Service Calls
16
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Onion?
Request for Information Question:
- “Concerns”
- “Concerned”
- “Want to know how onion antenna works”
Account Question:
- “To sign up for a subscription”
- “Gift subscription”
- “I have print subscription and need to give you a new mailing address Is that possible?”
Payments and Charges Question:
- “Over charged,acct closed”
Activation/ Cancellation Question:
- “Cancel”
Other Question:
- “Duplicated subscroption”
- “Duplicate order”
- “Onion is not arriving and I'm not receiving my paper.”
Compare The Onion Customer Service To
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The Onion