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The Onion Phone Numbers and Emails

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Headquarters:

  • (312) 751-0503

The Onion Emails:

Complaints/ Feedback
Customer Service
Back Issues, Licensing
Legal
Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
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The Onion Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Onion Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call The Onion is 3127510503.

  • The longest wait times are on Wednesday, while the shortest are on Friday and Thursday.

  • People call The Onion mainly because of activation/ cancellation and request for information.

View full overview ›
PissedConsumer Club

Contact Information

The Onion Website:

The Onion Help Center:

Corporate Office Address:

Onion, Inc.
730 N. Franklin, Floor 7
Chicago, Illinois 60654
United States

The Onion Rating Based on 2 Reviews

Rating details

3.7
more details
Product or Service Quality
Price Affordability
Diversity of Products or Services
Advertised vs Delivered

Rating stats

Rating trend

Summary of The Onion Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Onion?

Activation/ Cancellation Question:

  • “Cancel”

Request for Information Question:

  • “I wish to confirm that I purchased 2 (two) printed subscriptions for 2 different gift recipients @ $99 per subscription and that you have the correct addresses for each recipient.”

Other Question:

  • “Duplicate order”
  • “Onion is not arriving and I'm not receiving my paper.”

Compare The Onion Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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