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The Observatory Phone Numbers and Emails

Toll-Free Number:

  • (877) 446-9450
    Tickets for Events Located in Illinois
Call customer service
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Customer Service:

  • (714) 202-9541
    Text
  • (714) 957-0600

Events/ Guest Relations:

  • (714) 520-2379

Legal:

  • (855) 663-0150
    Privacy Inquiries
  • (800) 653-8000

The Observatory Emails:

Customer Service
Events/ Guest Relations
Legal
DMCA Inquiries, Privacy Inquiries, Trademark Inquiries
Media
Opt-out of Marketing Emails
Sales/ Reservations
VIP Observation Deck Reservations
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How to Contact The Observatory?

Most Popular Number:

(877) 446-9450
Tickets for Events Located in Illinois

Customers who prefer contacting company agents by phone can use one of the helplines listed on the official website. The first is a toll-free number, (877) 446-9450, available to contact business agents in Illinois for tickets or events in the respective region. Clients with general queries or complaints can reach the user support team via The Observatory's phone number, (714) 202-9541. They can also relay their questions and complaints via text messages to (714) 957-0600 during business hours. For inquiries about events and guest relations, contact the relevant department at (714) 520-2379. The customer care team handles various issues and inquiries by phone, including venue accessibility, event information, private event sales, and ticket office inquiries.

Clients can contact The Observatory via one of the multiple official email addresses, depending on the nature of their concern. To request general information or assistance from the customer care team, write to observatoryocinfo@livenation.com. For queries about private events or venue rentals, reach the respective agent at observatoryocevents@livenation.com during The Observatory hours. Those with DMCA inquiries can contact copyrightofficer@livenation.com for assistance. To submit a legal dispute to the respective department, email disputes@livenation.com. Lastly, observatoryocvip@livenation.com is officially available for VIP observation deck reservations. Clients with general queries or concerns can also contact company agents via social media platforms such as Facebook, X, and Instagram during business hours.

Users who are unable to receive effective responses to their online requests can consider contacting the company headquarters by mail or in person for better service. To do so, they can use The Observatory's address 3503 S. Harbor Blvd., Santa Ana, California 92704, United States. Regardless of the consultation method they use, they must provide all relevant information and proof to help the agent identify and resolve their problem effectively.

The Observatory's hours for consulting its customer care team, online and in person, are 12:00 PM to 6:00 PM, Monday through Friday. Meanwhile, users seeking to consult the box office must note that it typically opens on the day of a show, starting approximately one hour before doors.

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Contact Information

The Observatory Website:

The Observatory Help Center:

Corporate Office Address:

The Observatory
3503 S. Harbor Blvd.
Santa Ana, California 92704
United States

Other Info (opening hours):

Mailing Address:

Live Nation Entertainment, Inc.

Attn: General Counsel

9348 Civic Center Drive

Beverly Hills, CA 90210

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