The Novella Phone Numbers and Emails

Toll-Free Number:

  • (866) 889-8107
    Leasing Information

Customer Service:

  • (203) 498-1245
    Leasing Office
  • (866) 876-2099
  • (203) 891-6067

The Novella Email:

Customer Service
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The Novella Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call The Novella is 8668898107. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday.

  • People call The Novella mainly because of product/ service, request for information, shipping and delivery.

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Contact Information

The Novella Website:

The Novella Help Center:

Corporate Office Address:

The Novella
1245 Chapel St.
New Haven, Connecticut 06511
United States

The Novella Rating Based on 3 Reviews

Rating details

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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of The Novella Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Novella?

Product/ Service Question:

  • “Product not working”
  • “Oven *** not working”
  • “Trying to purchase anti-aging cream when I go in to purchase some product derma pro X anti-aging cream comes up”

Shipping and Delivery Question:

  • “Have not received my order”

Request for Information Question:

  • “How to operate induction”

Other Question:

  • “Change motor”
  • “Complaint for chopper”
  • “Induction plate”

Compare The Novella To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

2 reviews
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