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Contact The Novella Customer Service

The Novella Phone Numbers and Emails

Toll-Free Number:

  • (866) 889-8107
    Leasing Information
Call customer service

Customer Service:

  • (203) 498-1245
    Leasing Office
  • (866) 876-2099
  • (203) 891-6067

The Novella Email:

Customer Service
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The Novella Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call The Novella is 8668898107. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Saturday.

  • People call The Novella mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

The Novella Website:

The Novella Help Center:

Corporate Office Address:

The Novella
1245 Chapel St.
New Haven, Connecticut 06511
United States

The Novella Rating Based on 3 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Reliability
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of The Novella Customer Service Calls

66 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Novella?

Product/ Service Question:

  • “Product not working”
  • “Complaint for chopper”
  • “Oven *** not working”

Shipping and Delivery Question:

  • “Tracking my order”
  • “Have not received my order”

Request for Information Question:

  • “To get an appointment”
  • “How to operate induction”

Return/ Replace Question:

  • “Change motor”

Other Question:

  • “Induction plate”
  • “Wrong chopping blade”
  • “Griller repairing”

Compare The Novella Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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