The Mako Group Customer Care Review
Purchased a pistol grip and butt stock for AR15, in FDE flat dark earth,. They sent me a tan pistol grip and a olive drab stock. I called 1 day after receiving the items.
They sent me a rma postage to return items.
They received the items, and did not inform me of any status.
After 2 weeks I emailed Elissa in customer service, she replied with a generic email. After many attempts I called and talked with Joseph who argued with me that the colors I got were correct, (see pic). Going on 1 month since they got the items back.. No information sent to me.
Funny when I disputed the charge with my credit card company they actually called me..
Don't buy direct from this company! Use a distributor like Optics Planet or another.. It will be cheaper and better customer service.
After this purchase - I say Mako Group is rated F.
Review about: Pistol Grips And Ar15 Stocks.
Review #928109 is a subjective opinion of a user.