The Logo Loft - Refused to Refund Payment for Duplicate Order

2 of 16 The Logo Loft reviews

I accidentally re-ordered a package for a custom logo.Immediately realizing my error, I contacted Logo Loft with the duplicate order number to cancel.

They had already credited my checking account for both orders, which were identical. Obviously it was a mistake. Despite a whole year of requesting a refund, I was never given my money back. When I asked if I could get a product for the money they kept, like business cards using the logo, I was told that my refund was already being processed, therefore, I could not purchase a product with the money.

I never got my money back.I will never use, nor recommend Logo Loft for anything.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Return, Exchange or Cancellation Policy
Product or service
Custom Logo
Review category
Professional Services
review #924553
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2 of 16 The Logo Loft reviews

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