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Contact The Laundress Customer Service

How to Reach a Person at The Laundress

Verified Contact Information

Toll-Free Number:

  • 1-800-282-4121
Call Now
Send Message

Sales/ Reservations:

  • 1-212-564-6788

Customer Service:

customerservice@thelaundress.com

Media:

communications@thelaundress.com
PR Inquiries

The Laundress Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Laundress Phone Number
1 (800) 282-4121
Average Calls duration
1 minute
Most Popular The Laundress Email Address
customerservice@thelaundress.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact The Laundress?

Most Popular Number:

(800) 282-4121
Total calls: 16 Last call: Jun 22, 2026

The Laundress phone number is (800) 282-4121. Call the company to ask about its products, get expert fabric care advice, request assistance with your order, or simply share your experience with the company. If you have questions for the sales department, please call (212) 564-6788 to talk to one of the sales representatives.

The Laundress email address is customerservice@thelaundress.com. Members of the media who have press inquiries or any other questions for the corporate PR team should message the company at communications@thelaundress.com. For faster assistance, it’s possible to get in touch with the company by phone or via live chat.

The company’s main office is located in New York. The Laundress's address is 199 Prince Street, New York, New York 10012, United States. Please note that this is the address for mailing. If you wish to return the purchased product, please contact the support team for return address information.

The Laundress customer service hours are from 10.30 a.m. to 5 p.m. EST Monday through Thursday. On Friday, the support team operates from 9.30 a.m. to 1 p.m. EST. On weekends, the company is not available. All inquiries submitted online are usually addressed within 24-48 hours. Please note that the response times may be longer during the holiday season.

The Laundress website allows customers to connect with the customer service department via live chat. To start The Laundress live chat, get to the “Contact Us & FAQs” page and press the message icon in the bottom right of the screen. If you want to connect with a live representative, proceed with the “Speak To A Laundress Specialist” option. If not, just select one of the general inquiries on the screen and get the answer.

PissedConsumer Club

Contact Information

The Laundress Website:

The Laundress Help Center:

Corporate Office Address:

The Laundress, LLC
199 Prince Street
New York, New York 10012
United States

Other Info (opening hours):

Hours (EST):

Monday - Thursday: 10:30am - 5:00pm

Friday: 9:30am - 1:00pm

More contact details

Summary of The Laundress Customer Service Calls

18 TOTAL
CALLS
00:55 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Laundress?

Shipping and Delivery Question:

  • “You shipped the incorrect product”
  • “Shipping address error”

Request for Information Question:

  • “Ask about a product”
  • “Can I use the stain solution on a garment that has to be dry cleaned”

Product/ Service Question:

  • “Do any of your products get out ink on cotton duvet”
  • “Product issue”

Return/ Replace Question:

  • “Change a recent order”

Other Question:

  • “I don’t get what was promised to me with my order”
  • “Recall”
  • “Case# 192369”

Compare The Laundress Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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