Contact The Laundress Customer Service
How to Reach a Person at The Laundress
Verified Contact Information
Toll-Free Number:
-
1-800-282-4121
Sales/ Reservations:
-
1-212-564-6788
Customer Service:
customerservice@thelaundress.com
Media:
communications@thelaundress.com
PR Inquiries
The Laundress Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular The Laundress Phone Number
1 (800) 282-4121
Average Calls duration
1 minute
Most Popular The Laundress Email Address
customerservice@thelaundress.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
The Laundress Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular The Laundress Phone Number | 1 (800) 282-4121 |
| Average Calls duration | 1 minute |
| Most Popular The Laundress Email Address | customerservice@thelaundress.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 82% phone, 18% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Contact Information
The Laundress Website:
The Laundress Help Center:
Corporate Office Address:
The Laundress, LLC
199 Prince Street
New York,
New York
10012
United States
Other Info (opening hours):
Hours (EST):
Monday - Thursday: 10:30am - 5:00pm
Friday: 9:30am - 1:00pm
Summary of The Laundress Customer Service Calls
18
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Laundress?
Shipping and Delivery Question:
- “You shipped the incorrect product”
- “Shipping address error”
Request for Information Question:
- “Ask about a product”
- “Can I use the stain solution on a garment that has to be dry cleaned”
Product/ Service Question:
- “Do any of your products get out ink on cotton duvet”
- “Product issue”
Return/ Replace Question:
- “Change a recent order”
Other Question:
- “I don’t get what was promised to me with my order”
- “Recall”
- “Case# 192369”
Compare The Laundress Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Laundress