Contact The Kitchen Customer Service

The company does not have branch-specific email addresses. Instead, users with any queries or concerns can request The Kitchen's help at stickytoffee@thekitchen.com. However, to ensure focused and effective responses, they must provide a clear explanation and subject line specifying their intended department. It is also essential to share any supporting proof or documentation that may help resolve the problem effectively. Responses to emails generally take a few hours or more, depending on the volume of requests.

Customers who prefer not to share their issues or inquiries by phone or email can consult The Kitchen's address directly at 1039 Pearl St., Boulder, Colorado 80302, United States. Those who intend to arrive in person can call the branch in their respective region to book an appointment to avoid any inconvenience. Similarly, when mailing in written correspondence, providing all relevant information and details is essential.

The company offices are open seven days a week at different times. From Monday to Thursday, The Kitchen's hours are 11:00 AM to 9:00 PM. On Friday, users can consult business agents from 11:00 AM to 10:00 PM. Those requesting information or assistance on Saturday can reach out at any time from 10:00 AM to 10:00 PM. Lastly, to seek The Kitchen's help on Sunday, submit your queries and complaints between 10:00 AM and 9:00 PM for quick responses.

To reach business agents via The Kitchen's website, open it in your browser and click Contact on the homepage. That will direct you to an online form and a new page requiring your name, email address, phone number, restaurant location, subject of concern, and message. Provide all these details accurately and then click Send to relay it to your intended department during The Kitchen's hours. Another option for consulting the user support team online is to send them a direct message on Facebook, X, Instagram, or LinkedIn. Following the company on this platform will also keep you updated on its latest products and policies.