Contact The Information Customer Service
The Information Phone Numbers and Emails
Customer Service Number:
-
(415) 738-8530News Tip
The Information Emails:
The Information Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Information is 4157388530.
The longest wait times are on Thursday, while the shortest are on Friday and Monday.
People call The Information mainly because of account, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Information is 4157388530.
The longest wait times are on Thursday, while the shortest are on Friday and Monday.
People call The Information mainly because of account, activation/ cancellation, payments and charges.
The best email to contact The Information is support@theinformation.com. 60% of customers use this email address to address their issues and concerns.
Contact Information
The Information Website:
The Information Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
New York Bureau
20 West 22nd Street
Suite 1006
New York, New York 10010
Hong Kong Bureau
Garage Society
The Information
C/O Garage Society (DVR)
33 Des Voeux Road Central
Hong Kong
Summary of The Information Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Information?
Payments and Charges Question:
- “Was not supposed to had charged my card $35.13. it was supposed to been one report for .99. that's all.”
- “I need to dispute several transactions”
- “It over charged me”
Account Question:
- “You're taking money out of my account and I did not try to do your service”
- “Trial”
- “Dispute on Subscription charge”
Activation/ Cancellation Question:
- “Cancel membership”
Refund Question:
- “Stop prescription and refund”
- “Refund”
Request for Information Question:
- “To get help on ordering merchandise”
- “Need help logging in”
Cards Question:
- “I am an elderly lady and you guys took money off of my card my bank card and you should not have taken it off of there cuz I didn't approve for this and I need to put back on my bank card I'm on a fixed income please and thank you”
Other Question:
- “Counsel”
- “Don’t know”
Compare The Information Customer Service To
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