i received the cane on friday, unpacked it and read the instructions and tried to use the stability movement and it did not move. i looked real close at the joint and their was a mark like someone had tried to make an adjustment or something with it.
i need this cane replaced IMMEDIATELY. my wife is having a knee replacement surgery today, 10-13-14.
as soon as i get the new one, i will send the old one back. any question or problems, e-mail me asap.you advertise that you stand behind your product and service, lets see how close or faraway you are standing