Reply by The Hurrycane

Not resolved
We’re sorry to hear your HurryCane has lost its adjustment pin. We would be happy to replace the cane for you to ensure your safety. Please call our Customer Service team at 800-933-1136 to discuss.

Thank you,
Courtney
HurryCane Customer Success
800-933-1136
Author's
Walnut Creek, California
0 comments

I bought the cane on November 26th 2013. It has been a great help these past few months but the little piece of metal or plastic that keeps the cane at a specific height broke off.

Now I can not adjust the cane to my desired height. It can't adjust to any height. I really thought this cane was the cane for me but if it can't even last a year maybe I should try a different cane. I hope that you will work on this issue so that I can by this product in the future.

I had the previous model and the feet would always loosen. You fixed that problem.

This cane's feet stayed secure. I hope the Hurrycane gets stronger because I want another one.

Monetary Loss: $40.

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