Reply by The Hurrycane

We’re so sorry to hear your experience with the HurryCane was unfortunate. Our customer’s safety is of the utmost importance to us. Our company takes great pride in developing quality products, with social cause being the backbone of our brand. When developing the HurryCane we set out to address the issue of mobility loss, and its detriment to those experiencing it. Late 2014, we brought the manufacturing of the HurryCane to the United States from China. We take any comments our customers provide to our customer service team very seriously and have since made changes to the HurryCane based off feedback like yours provided.

We hope our customers will always feel comfortable contacting our customer service team directly, in the event they have questions or comments on our HurryCane walking cane. Should you wish to discuss further, please don’t hesitate to reach out.

Thank you,
HurryCane Customer Success
800-933-1136
success@hurrycane.com
Author's
Jacksonville, Florida
0 comments

I am 65 with a MS and ended up with 3 of the Hurrycanes all purchased in the past 6-1// mos. First one broke when the silver button stripped and the cane collapsed.

I was going up stairs! The second one kept losing its rubber feet. The third gad the whole bottom section break and come apart from the cane itself. I was walking with the cane when this happened on a concrete walkway.

This product is a piece of junk, and a lawsuit waiting to happen. DO NOT waste your money.

This is a dangerous design for a walking assist device.

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