Reply by The Hurrycane

Not resolved
Please give us a call today at our customer success line at 800-933-1136. Our agents are happy to assist you personally and are available by phone until 8pm Central Time tonight. In the meantime, the wrist strap doubles as a second option to hold the folded cane together. It stretches to fit around it if the clips are unavailable to you at this time.

Thank you,
Coventry, Connecticut

I looked down on the floor and saw a piece of plastic and realized the clip on the cane broke and it was just laying on the pew. Can I get a replacement?

I like the cane and like the fold up feature as it is easier in church and restaurants. I don't have to keep picking it up because someone knocked it over. The clips are necessary otherwise the cane opens up. I really don't know how it happened.

Could have been hit with people getting in and out od the pew.

I would like to know how to get a replacement. Thank you for your attention.

Reason of review: Damaged or defective.

Monetary Loss: $5.

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