Cleveland, Ohio
Not resolved
1 comment

I purchased two "Hurrycanes" this year. A purple one and a red one directly from the company.

Both of the bottoms twisted off while I was walking. My son was not able to twist them back in so they would stay in!!! I'm 73 years old and really love the canes, but I need to know they are stable and I don't want to worry about an accident. Please send me a knew one, at your expense, or tell me what to do to replace the bottoms correctly.

the CANE is a great product, but it does need to be tweeked a bit. The consumer should not have to worry about the product coming apart!!!

Reason of review: Damaged or defective.

Monetary Loss: $60.

Preferred solution: Replace the two Hurrycanes that I cannot fix..

  • hurricane cane
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Anonymous
#1065712

Hello,

We are so sorry to hear about the issue with your cane. Please call our Customer Success Team at 1-800-933-1136 or E-mail us at customersuccess@hurrycane.com. Our hours of operation are from 6am to 6pm PST Monday through Friday and from 7am to 1pm on Saturdays.

Thank you!

HurryCane Customer Success Team