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how can I replace the elastic cord?

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Cruise to Quebec City and back to NJ

Bottom pod is falling off. Still won't stay after screwing back. Any solution or must I purchase a cane somewhere in Canada before returning 9/28/18

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pivoting base

the base will not pivot

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Any compensation for a bent Hurrycane?

I was walking with my Hurrycane when I fell and broke my finger on my right hand! The cane bent and I fell.

I called your customer Service Dept. on May 10, 2017 to report this mishap and was told that someone would be calling me shortly, that was 15 days ago. I would like to know if there is any consideration or guarantee on this cane?

What are my options at this point? Will you replace the cane or do I have to buy a new one?

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Questions 4