I decided to order this cane for my father on December 10th, 2013, at approx 9a.m. The person on the phone taking my order was so helpful, said that I would get it within 7-10 days.
Well Dec 17th came and gone, I called, and they said that the cane was sent back to them for bad address. How could this be when you are shipping to my p.o.box..so, once again on Dec 17th, I re-ordered. I was told that they were going to express so that I could get it by Dec 24th for xmas, well xmas has come and gone. I am writing this on Dec 26th, and still no cane.
I got a letter from the post office which stated that they did ship the cane back, and that they have no clue about a second cane. I keep telling the 800- number that their paperwork shows that its in route to my post box, and the post office has given me a letter that says it was shipped back. I am still waiting for my 39.95 refund, for I bought a cane at the 24 hour Walgreens. I have tried calling the supervisor NAOMI at et 319, and left 2 messages, with no response.
I am fed up with this company.
And no idea where those " 2 canes " are. which I can care less at this point.
Monetary Loss: $40.