Reply by The Hurrycane

Not resolved
Jacqueline,

We’re sorry to hear you had an issue with your HurryCane. Our customer’s safety is of the utmost importance to us, please call our customer service agents at 800-933-1136 to discuss a replacement cane being sent to you. We stand behind our products and want to ensure you’re using a cane that will support you.

Thank you,

Courtney
HurryCane Customer Success
Author's
0 comments

I am very disappointed. The handle broke while I was going down stairs causing me to tumble down the whole flight. There is a broken piece in the handle that won't go back in or stay in, so it can't even be fixed. I bought the cane in March, 90 days is a short performance life for a product that is being touted as a brilliant invention.

Based on this issue and others posted on this site, it appears that HurryCane needs to have a good engineer look at or study the metal that is used in the support components ....that is screws, pins etc. this is what is continuously failing

I don't know if I'm going to try it again

Monetary Loss: $50.

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