Reply by The Hurrycane

Dear Customer,

This post is before we were aware of this website and I'm sorry to hear you had a problem with the handle. I hope you reached out to our Customer Success Team at 800-933-1136 because I'm confident they would have replaced your cane.

If you haven't called us directly yet and still have your cane, please to do so and we will take care of you and replace it. The satisfaction and safety of every customer is very important to us.

Thank you,
Courtney
HurryCane Customer Success
Author's
Albany, New York
1 comment

The handle broke as I was walking in my kitchen this a.m. It

snapped right off so there is no way for me to glue or repair.Is there a way for me to get a replacement without paying for another one.

I am disabled and I rely on my cane for walking. I am very disappointed that this happened. Now I am stuck without a way to get around. I cannot believe where the handle snapped.

I would try to fix it myself but it is unfixable.

Now I am housebound and can't go anywhere. What should I do?

Monetary Loss: $40.

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Anonymous
#731875

I as we'll broke the handle this morning on my hurricane, I want a refund, I just can't trust this cane now

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