501, Main Rd, Swami Samarth Nagar, Lokhandwala Complex, Andheri West, Mumbai, Maharashtra 400053, India
Not resolved
3.2
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I purchased 3 hurricanes in 2014,1 for myself and 3 for gifts. I have been using it since then.

i move recently and had it in the bag for a while. I went to use it 9-18-17, and the stretch band inside the cane broke. I called the co and they advised it wa out of warranty, could do nothing for me. They did offer a discount on a new one.

I need the cane and I like the hurricane so i purchased a new one. They advised me there was no way to repair mine. I feel in this short of time this stretch line should not have pulled apart , he company should have taken care of it.

I will be looking for a company that make a similar cane and will probable purchase it. I do not feel hurricane stands behind their product.

Product or Service Mentioned: The Hurrycane Walking Cane.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: replace or repair.

The Hurrycane Pros: Stability, In spite of breakage still like.

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