Orono, Maine
Not resolved
3.0
Details
1 comment

We bought a HurryCane about 2 years ago. Recently we lost one of the three rubber pads in the foot.

Because we were unable to find the lost pad we contacted HurryCane and LO & BEHOLD no spare pads were available for our 2 year old cane! We were willing to pay for the lost pad but they wanted to supply a whole new cane at discount price. What a cheap two-bit outfit.

Maybe, just maybe, if they sold an American made product there would be spare parts available. Folks, this is what you can expect from a Made in China product.

Reason of review: No spare parts available for a 2 year old cane.

Monetary Loss: $25.

Preferred solution: Let the company propose a solution.

The Hurrycane Cons: Product made in china.

  • No Spare Parts Available
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Anonymous
#1078393

I'm so sorry for the issue with your HurryCane, it sounds like you have the original model of the HurryCane that we stopped manufacturing a couple of years ago. We no longer manufacture the replacement feet for the original HurryCane so as an existing customer you are able to receive a discount for a new HurryCane. Please call Customer Success at 1-800-933-1136 so we can further assist you.

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