Tampa, Florida
Not resolved
2.7
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
2 comments

Chuck I am a maintenance manager and I totally understand straight thread screws coming loose. Too bad you changed the foot design with out just adding a drop of locative to threads.

Would have done wonders. My wife has the original with the small base feet and another of the newer freedom models with large black screws. Yep she lost one of the feet after she first got it and yep you got no replacements.

Should have put locative on before she used it.. Real bummer so we will have to get another as she keeps one in car and one in house

Product or Service Mentioned: The Hurrycane Walking Cane Part Replacement.

Reason of review: No old style feet.

Monetary Loss: $60.

Preferred solution: Let the company propose a solution.

The Hurrycane Pros: Quality.

The Hurrycane Cons: New style feet.

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Anonymous
#1324144

Problems with the rubber washers falling off and making walking with cane unstable

Anonymous
#1176927

Hello, thank you for your review.

I'm so sorry for any inconvenience, please call our Customer Success Team at 1-800-933-1136 so we can assist you with your issue.

Thank you!

HurryCane Customer Success Team

1-800-933-1136