The Horizon Outlet Phone Numbers and Emails

Toll-Free Number:

  • (800) 251-6144

The Horizon Outlet Contact Information

The Horizon Outlet Website:

The Horizon Outlet Help Center:

Corporate Office Address:

Horizon Outlet
PO Box 1275
Indiana, Pennsylvania 15701
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 am - 9:00 pm EST

Saturday: 9 am - 4 pm EST

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The Horizon Outlet Rating Based on 5 Reviews

Rating details

3.7
more details
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Website
Privacy and Data Security

Rating stats

Rating trend

Summary of The Horizon Outlet Customer Service Calls

171 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Horizon Outlet Customer Service?

Payments and Charges Question:

  • “They charge my card and I don't know why”
  • “Charged me twice”
  • “Charges”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel membership I want a refund”
  • “Cancel my card”

Account Question:

  • “Find my account”
  • “Want to reopen my account”
  • “Access my 16 digit account number”

Cards Question:

  • “Because I never got my card”
  • “Card number doesn't work And trying to order”
  • “Card”

Request for Information Question:

  • “Need to talk to repersentuve”
  • “Roadside assistance”

Staff Question:

  • “Do not use this service and was charged”

Shipping and Delivery Question:

  • “Not received towels”
  • “Fund oyt biyt my delivery date”
  • “I have not received my card and 2monthly payments have already been held out of my account”

Product/ Service Question:

  • “I did not order a horizon gold card and I want the money put BACK on my card NOW”

Refund Question:

  • “Refund”

Other Question:

  • “I need my my member id”
  • “Stolen money you guys took”
  • “I no long want this credit line”

About

The Horizon Outlet Pros and Cons

Pros: Good quality items

Cons: Long shipping waits, Customer service

The Horizon Outlet reviews and complaints

The Horizon Outlet is ranked 89 out of 3253 in E-commerce category

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