The Horizon Outlet Phone Numbers and Emails

Toll-Free Number:

  • (800) 251-6144

The Horizon Outlet Contact Information

The Horizon Outlet Website:

The Horizon Outlet Help Center:

Corporate Office Address:

Horizon Outlet
PO Box 1275
Indiana, Pennsylvania 15701
United States

Other Info (opening hours):


Monday - Friday: 8:30 am - 9:00 pm EST

Saturday: 9 am - 4 pm EST

Edit Business Info

The Horizon Outlet Rating Based on 5 Reviews

Rating details

more details
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of The Horizon Outlet Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Horizon Outlet Customer Service?

Payments and Charges Question:

  • “They charge my card and I don't know why”
  • “Charged me twice”
  • “Charges”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel membership I want a refund”
  • “Cancel my card”

Account Question:

  • “Find my account”
  • “Want to reopen my account”
  • “Access my 16 digit account number”

Cards Question:

  • “Because I never got my card”
  • “Card number doesn't work And trying to order”
  • “Card”

Request for Information Question:

  • “Need to talk to repersentuve”
  • “Roadside assistance”

Staff Question:

  • “Do not use this service and was charged”

Shipping and Delivery Question:

  • “Not received towels”
  • “Fund oyt biyt my delivery date”
  • “I have not received my card and 2monthly payments have already been held out of my account”

Product/ Service Question:

  • “I did not order a horizon gold card and I want the money put BACK on my card NOW”

Refund Question:

  • “Refund”

Other Question:

  • “I need my my member id”
  • “Stolen money you guys took”
  • “I no long want this credit line”


The Horizon Outlet Pros and Cons

Pros: Good quality items

Cons: Long shipping waits, Customer service

The Horizon Outlet reviews and complaints

The Horizon Outlet is ranked 89 out of 3253 in E-commerce category

Edit Description

Compare The Horizon Outlet To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Smileyhomey Com
2440 reviews
1113 reviews
Jacquie Lawson
665 reviews
Write a review
Do you have something to say about The Horizon Outlet? What happened? What can we help you with?
Submit review Don't show this popup