The Hanover Insurance Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 626-6601
    Commercial Lines Agency Helpline
Send Message

Customer Service:

  • (800) 573-1187
    Make Payment

Report Fraud:

  • (800) 799-6980

Accounting/ Billing:

  • (800) 922-8427
    Billing and Policy Service Questions

Claims:

  • (800) 799-6977
    Platinum Policy Service
  • (877) 922-2774
    Prestige Claims
  • (800) 628-0250

Headquarters:

  • (508) 855-1000

Legal:

  • (800) 446-8379
    Privacy Inquiries

Media:

  • (508) 855-4151
    Marketing Inquiries

The Hanover Insurance Group Emails:

Accessibility
Customer Service
Charitable Foundation Grant Program, Counterfeit Check Alert, Reporting an Occurrence for Human Services, Self Evaluation, Submit a Risk Directly, Workers' compensation
Jobs/ Career
Legal
Privacy Inquiries
Media
Marketing Inquiries
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Contact Information

The Hanover Insurance Group Website:

The Hanover Insurance Group Help Center:

Corporate Office Address:

The Hanover Insurance Group, Inc.
440 Lincoln Street
Worcester, Massachusetts 01653-0002
United States

The Hanover Insurance Group Rating Based on 1 Review

Rating details

2.6
more details
Website
Additional Fees
Diversity of Products or Services
Value for money

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Rating trend

Summary of The Hanover Insurance Group Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Hanover Insurance Group?

Return/ Replace Question:

  • “Constant changing of policy by adding names who don't reside with me”

Other Question:

  • “Renta in Puerto Rico”
  • “Car accident”
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