Contact The Greenbrier Customer Service

People who prefer to communicate in writing with customer service can use the published The Greenbrier email address hello@greenbrierrestaurant.com. When you send your email, ensure that your contact details are included. It is also recommended to elaborate on your concern in as many details as possible. The company’s customer service representatives review all emails received and forward them to the section best able to help you with your problem. After you hit the Send button, you can expect to receive a response within 2 to 3 working days.

When discussing concerns with senior representatives, you can request an appointment with someone at Greenbier headquarters. The corporate office's street address is The Greenbrier, 370 Newman Road, Gatlinburg, Tennessee 37738, United States. People who can’t visit the office are welcome to compile detailed documentation and mail it to headquarters. However, sending a mail and receiving a response via the same method takes a comparatively longer time to get a solution.

The Greenbrier's dining room hours are Tuesday through Thursday from 4:30 PM to 9:00 PM, Friday and Saturday from 4:30 PM to 10:00 PM, and Sunday from 4:30 PM to 9:00 PM. The dining room is closed on Monday. It is also closed on Thanksgiving and Christmas Day. Christmas Eve and New Year's Eve are open from 4:30 PM until 10 PM.