Contact The Frankie Shop Customer Service

The Frankie Shop email address for general and consumer inquiries is info@thefrankieshop.com. As an alternative, customers can send their messages via the contact form on the company website. If needed, it’s also possible to email a specific store. For example, the Paris branch can be reached at parisstore@thefrankieshop.com, while the New York location is nystore@thefrankieshop.com.

The Frankie Shop headquarters is based in New York. The head office and main store address is 100 Stanton St., New York, New York 10002, United States. If you need to mail the company regarding privacy issues, send your letters to Attn: Privacy Compliance Officer, 68 Greene St., 2nd Fl., New York, NY 10012, United States. Today, the company has locations in Paris and London. For more information about each store, please visit The Frankie Shop website.

The Frankie Shop hours in the main store are Monday through Saturday from 11 a.m. to 7 p.m. On Sunday, the store operates from 12 p.m. to 6 p.m. The London branch is usually open from 10 a.m. to 8 p.m. Monday through Saturday and from 11.20 to 6 p.m. on Sundays. You can find more information about The Frankie Shop hours on the official website.

Customers who prefer online communication can get in touch with the support team via email or submit questions via an online form on The Frankie Shop website. To send a message, you need to scroll down the main website page and press the “Contact Form” button. Then, complete a quick form and submit your message. After the team reviews your inquiry, one of the agents will send you a response.