The Elf on the Shelf provides one main toll-free phone number for communication with an online store representative: 877-919-4105. Dial it if you want to order certain goods by phone or want to find out more details about games. When planning your communication with a real person by phone, remember about the following hours: Monday through Friday from 9 a.m. to 5 p.m. EST. If you cannot talk by phone, get in touch with a virtual assistant. For it, click on the “Contact Us” button under “Support” on the main page of the official company website.
If you have non-urgent questions or requests, send a letter with them to the following The Elf on the Shelf email: customerservice@lumistella.com. Have questions or comments related to the Terms of Use? Apply to the specialist at compliance@lumistella.com. Are you interested in details about the Privacy Policy? Use the following company contact: privacy@privo.com.
The Elf on the Shelf headquarters is located at the following address: 3350 Riverwood Pkwy SE
Suite 300 Atlanta, Georgia 30339, United States. Use it for personal visits to discuss certain corporate-related issues. Not quite familiar with the area where the company office is located? Enter the above-mentioned address in the Google Maps search field, and you’ll see the location on the map, where you can plot a route to your destination from your home or other location.