New Reviewer

Original review updated by user Nov 09, 2021

They canceled my membership for wanting my 230$ refund for a personal training scam and plus I said there personal trainers all look out of shape LOL and the idiot *** r got mad I mean Nick r So nick r didnt want to tell me his last name cause I said I was gonna talk to someone about him and his trash unprofessional staff not to get my membership back but so they can be put in there place oh Arsens gym in Wallingford is where is at no matter the situation the customer is always right teach or hire people that can deal with customers the right way in any situation if I was Nick R I wouldve done something different to learn to deal or fix the situation with me all I wanted was my refund and when he denied it thats when things escalated *** R learn how to be profesional youre the head manager Wow

User's recommendation: Arsens gym all the way.

Monetary Loss: $228.

Preferred solution: Apology.

The Edge Fitness Clubs Cons: Poor administration.

Location: 533 South Broad Street, Meriden, CT 06450

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