The company has published several department-specific helplines for consultation. Users with CCPA inquiries can dial the toll-free number (844) 843-3978. For legal and privacy concerns, use The Dyrt phone number (971) 266-3695 to reach out during working hours. Those consulting the media agent for relevant issues and inquiries can dial (860) 526-1555 for efficient assistance. The Dyrt customer service handles several requests over the phone, including account help, app navigation, booking, pro membership, content issues, and technical problems.
Customers seeking to email their queries and concerns can use one of the following addresses to reach out. For user support, email support@thedyrt.com during business hours. Those requesting general information about the company's products and policies can write to info@thedyrt.com. For PR inquiries, contact The Dyrt customer service at pr@thedyrt.com. Lastly, advertise@thedyrt.com is the email address for advertising inquiries. Consumers must note that email responses take comparatively longer than calling, making them less reliable in urgent cases.
The customer service team handles complex and sensitive issues at the company headquarters, The Dyrt, Inc., at 811 SE Stark St., Suite 400, Portland, Oregon 97214, United States. Consumers reluctant to discuss their issues and concerns online can visit The Dyrt address with an appointment in the relevant department. A detailed discussion with the agent will ensure effective solutions to their problems. Those unable to arrive in person can also send a letter for safe communication and better assistance. However, being relatively time-consuming, it is not recommended in urgent cases.
The Dyrt website features a knowledge base, FAQs, and self-help articles to benefit users with general queries and concerns. Those seeking personalised assistance can log in to their registered accounts and click their profile icon to access the support option in the drop-down menu. Another method is to click the Support button in the bottom right corner of the Help Center or app’s profile tab to open a chat-style form. Submitting your request via any of these will relay it directly to The Dyrt customer service for efficient assistance during working hours. Users can also click the links to join the company on Facebook, Instagram, X, and LinkedIn for information and updates.
