The Dump - Delivered mattress completely different than one advertised!

53 of 78 The Dump reviews

Advertised High End Luxury Hotel mattress featuring handmade wool and silk....

Invoice said "Faux mattress"!!! Only thing on any tag says polyester!!!

Ad shows beautiful tufted mattress with side handles...mattress delivered had no tufting, no handles,

but did have a sink hole in the middle when you laid on it like it was used!!!

Wife called twice with no luck...wanted us to use drawstring, and tape measure, take pictures, etc, etc.....

Customer Service said no returns on mattress comfort! I had credit card charges reversed and told them to come get their bed....told them storage charges would start 1 week from today...waiting for them to pick it up.....

Always use a credit card....if we had used check or cash we would be stuck with this "Faux" piece of trash!

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Not as described
Preferred solution:
Deliver product or service ordered
Product or service
Queen Mattress
Review category
Furniture and Decor
review #581451

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53 of 78 The Dump reviews

Feb 27, 2015 #951566 Atlanta, Georgia, United States

Thanks to everyone who posted their experiences with the Dump. You've saved me a huge headache. I guess its called "THE DUMP" for a reason.

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