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Contact The Dress Outlet Customer Service

How to Reach a Person at The Dress Outlet

Verified Contact Information

Toll-Free Number:

  • 1-800-319-8930
Call Now

Customer Service:

  • 1-888-861-1422
    Call Or Text
  • 1-800-613-6218

General Info:

  • 1-213-642-1003

General Info:

info@thedressoutlet.com
Send Message

The Dress Outlet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Dress Outlet Phone Number
1 (800) 613-6218
Most Popular The Dress Outlet Email Address
info@thedressoutlet.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Prepare before the call to The Dress Outlet
Nothing
View full overview

How to Contact The Dress Outlet?

Most Popular Number:

(800) 319-8930
Total calls: 13 Last call: Nov 17, 2025

The Dress Outlet phone number for contacting the support team is 213-642-1003. Call this line to get help with your order, address shipping and delivery issues, learn more about sales and special offers, request a refund, return or exchange an item purchased, and more. An alternative support line is 888-861-1422. The lien is available for both calling and texting.
Please note that the busiest day with the longest wait times is Saturday. The best days to call the company are Tuesday and Sunday.

Instead of calling, you can contact The Dress Outlet customer service team via email. The Dress Outlet email is info@thedressoutlet.com. Contact the company to get recommendations on what dress to choose or get assistance with your current order. As an alternative, you can also reach out to a company representative via The Dress Outlet live chat.
If you need to get in touch with the company offline, send your correspondence to the following The Dress Outlet address: 1220 Maple Ave, Suite 1205, Los Angeles CA 90015.

The Dress Outlet customer care department operates 7 days a week. The support is available Monday through Friday from 8 am to 6 pm PDT and from 9 am to 3 pm PDT on weekends. Please keep in mind that the hours can change during the holiday season.

The Dress Outlet website allows customers to speak to customer care representatives via live chat. To start the chat, click the chat icon in the lower right corner of the page. If you don’t like chatting, there is an option of filing a request via an online form. Just go to the “Contact Us” page of The Dress Outlet website and fill out a quick message form. After you submit a request, one of the customer care representatives will be in touch.

PissedConsumer Club

Contact Information

The Dress Outlet Website:

The Dress Outlet Help Center:

Corporate Office Address:

The Dress Outlet Inc
1220 S Maple Ave Suite 1205
Los Angeles, California 90015
United States

Summary of The Dress Outlet Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Dress Outlet?

Shipping and Delivery Question:

  • “Didn't get a confirmation email for a purchase.”
  • “Tracking dress. Status please order 142896. I paid for fedex2day.”
  • “Wrong address”

Product/ Service Question:

  • “Very upset customer”
  • “A purchased I made”
  • “I order a dress size 16 they let me know they only have 14”

Request for Information Question:

  • “Order status #188712”
  • “Order status 142896”
  • “Status on my package”

Return/ Replace Question:

  • “Return”
  • “For return authorization”

Other Question:

  • “Dress order”
  • “Statu of my order”
  • “Stop a purshase”

Compare The Dress Outlet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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