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Contact The Dress Outlet Customer Service

The Dress Outlet Phone Numbers and Emails

Toll-Free Number:

  • (800) 319-8930
Call customer service

Customer Service:

  • (888) 861-1422
    Call Or Text
  • (800) 613-6218

General Info:

  • (213) 642-1003

The Dress Outlet Email:

General Info
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How to Contact The Dress Outlet?

Most Popular Number:

(800) 319-8930
Total calls: 11 Last call: Jul 9, 2024
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PissedConsumer Reporter

The Dress Outlet phone number for contacting the support team is 213-642-1003. Call this line to get help with your order, address shipping and delivery issues, learn more about sales and special offers, request a refund, return or exchange an item purchased, and more. An alternative support line is 888-861-1422. The lien is available for both calling and texting.
Please note that the busiest day with the longest wait times is Saturday. The best days to call the company are Tuesday and Sunday.

Instead of calling, you can contact The Dress Outlet customer service team via email. The Dress Outlet email is info@thedressoutlet.com. Contact the company to get recommendations on what dress to choose or get assistance with your current order. As an alternative, you can also reach out to a company representative via The Dress Outlet live chat.
If you need to get in touch with the company offline, send your correspondence to the following The Dress Outlet address: 1220 Maple Ave, Suite 1205, Los Angeles CA 90015.

The Dress Outlet customer care department operates 7 days a week. The support is available Monday through Friday from 8 am to 6 pm PDT and from 9 am to 3 pm PDT on weekends. Please keep in mind that the hours can change during the holiday season.

The Dress Outlet website allows customers to speak to customer care representatives via live chat. To start the chat, click the chat icon in the lower right corner of the page. If you don’t like chatting, there is an option of filing a request via an online form. Just go to the “Contact Us” page of The Dress Outlet website and fill out a quick message form. After you submit a request, one of the customer care representatives will be in touch.

The Dress Outlet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call The Dress Outlet is 8006136218. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday and Sunday.

  • People call The Dress Outlet mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

The Dress Outlet Website:

The Dress Outlet Help Center:

Corporate Office Address:

The Dress Outlet Inc
1220 S Maple Ave Suite 1205
Los Angeles, California 90015
United States

The Dress Outlet Rating Based on 6 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of The Dress Outlet Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Dress Outlet?

Shipping and Delivery Question:

  • “Didn't get a confirmation email for a purchase.”
  • “Tracking dress. Status please order 142896. I paid for fedex2day.”
  • “Wrong address”

Request for Information Question:

  • “Order status #188712”
  • “Order status 142896”
  • “Status on my package”

Return/ Replace Question:

  • “Return”
  • “For return authorization”

Product/ Service Question:

  • “I order a dress size 16 they let me know they only have 14”

Other Question:

  • “Dress order”
  • “Statu of my order”
  • “Stop a purshase”

Compare The Dress Outlet Customer Service To

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