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Contact The Dow Chemical Customer Service

How to Reach a Person at The Dow Chemical

Verified Contact Information

Toll-Free Number:

  • 1-800-331-6451
    Dow Corporate Headquarters
Call Now

Customer Service:

  • 1-989-636-1000
    Dow Corporate Headquarters

The Dow Chemical Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular The Dow Chemical Phone Number
1 (800) 331-6451
Average Calls duration
1 minute
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, product/ service and website/ application
View full overview

How to Contact The Dow Chemical?

You can contact the support team using two Dow Chemical Company phone numbers. The company's contact number to contact the headquarters is 1-800-331-6451. This connects you to the support team in the main corporate office. There is another Dow Chemical phone number where you can speak to the representatives at the headquarters. The helpline is 1-989-636-1000. Customers dial this helpline for various purposes, such as company services, requests for information, website functionalities, and technical issues.

The Dow Chemical Company has not published any email to connect the customers and the support team. However, they can always visit the official website and click Contact Us. On this page, they can get help with technical bugs, troubleshooting, product recommendations, sales, pricing, and regulatory inquiries, among many others. The Dow Chemical Company website also mentions contact numbers to connect to the support team to resolve concerns regarding other topics such as account issues, website errors, accessing or finding content, and other general inquiries. There is also an alternative: select the country and speak with a technical representative in your region.

The Dow Chemical company USA address is in Michigan. This company's address is 2211 H.H. Dow Way, Midland, Michigan 48674, United States. Consulting the company's agents allows you to get detailed assistance for the problems they might be facing. The Dow Chemical company location can also be used to address the mail to the department of your preference.

The times specified to contact Dow Chemical Company USA online or by phone are between 8:00 AM and 8:00 PM ET Monday through Friday. Customers visiting the company headquarters can also do so during the same hours to ensure convenience. On Saturdays, the hours are between 9 AM and 5 PM ET. Outside of these hours, Dow Chemical Company provides help to customers via interactive voice assistance twenty-four hours a day, seven days a week.

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Contact Information

The Dow Chemical Website:

The Dow Chemical Help Center:

Corporate Office Address:

Dow
2211 H.H. Dow Way,
Midland, Michigan 48674
United States

Fax:

+1 (989) 832-1456

Why Customers Call The Dow Chemical?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 44%
  • Request for Information 31%
  • Product/ Service 19%
  • Website/ Application 6%

Customer Inquiries & Issues

44%
  • "Pension"
  • "I wanted to understand the Business Head for Dow Polyurethane in India"
  • "Delegate"

Request for Information

31%
  • "I need help"
  • "Rigid board information"
  • "Talk to someone about a reinstatement back into the facility at any doe chemical plants"

Product/ Service

19%
  • "Our chemical is not working properly"
  • "To know about the product"
  • "I need my life insurance policy number"

Website/ Application

6%
  • "Product application support for foam board"

About

Summary

The Dow Chemical is a leading American MNC that specializes in food industry, health and care products, and transportation etc. The company was founded by Herbert Henry Dow in 1897. Nowadays, The Dow Chemical has operations in more than 150 locations around the world. The company has its HQ in Midland, Michigan. Today, The Dow Chemical is a top manufacturer of chemicals following Chinese Sinopec and German BASF. The company is run by President and CEO, Andrew N. Liveris. In 2015, The Dow Chemical generated close to $50 000 000 000 in revenues.

The Dow Chemical reviews and complaints

The Dow Chemical is ranked 320 out of 2235 in Construction and Repair category

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