East Troy, Wisconsin
5 comments
Not resolved

Purchased a iTunes digital code from this online "business," and they kept sending me redeemed codes.I stated several times that I also tried the code on the Ultraviolet site (which I guess I wasn't supposed to do), and not once did this person say, "Do Not Redeem for UV." The last code I got still didn't work for iTunes, so, again, I tried UV (it worked.) He, THEN, tells me I was only to use it on iTunes.

I explained it was an honest mistake and his instructions were a bit vague, but he called me a thief and asked me to pay the difference. He said he was going to charge my card. I said that I don't authorize it and would call my credit card company.

He chose to argue with the customer, threatens to tell EVERYONE, in the digital download community, not to do business with a "thief." I guess "the customer is NEVER right and should be treated like a criminal," is their mission statement.

I'm still checking to see if what they are doing is even legal.eBay deemed it "copyright infringement" and stopped letting people resell unused codes.

Review about: Digital Copy Code.

Review #619853 is a subjective opinion of a user.

2.5
Price Affordability
Diversity of Products or Services
Customer service
Discounts and Special Offers
Website
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with The Digital Copy Warehouse?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1124659

I just ordered three movies from this website and got my movies immediately with no issues what so ever.I'm sorry you had an issue, but they were great for me.

Can't be the price I paid (I checked around, haha)!Sometimes stuff happens, hopefully you guys got this worked out by now.

jthiede_40

Wish I would have found your review before buying from there ordered a code 6 days ago and have still not received it. Along with that I have sent 3 emails regarding the issue and no response.

disgruntled consumer
to jthiede_40 Salt Lake City, Utah, United States #1076871

same here, 2 mos later after numerous emails I finally got it resolved by PayPal and got my money back, horrible business.

Anonymous
#976762

Owner Here,

This guy is a liar.I explained the codes were owed.

I specifically wrote in the email the code was ITUNES ONLY. When he ignored this and used the code on Vudu I did ask him to pay the $3 difference in cost. He flat out refused.

At no point did I threaten to charge his card.Read the emails yourself and decide.

The liar and thief
to Anonymous #976800

The point is, I made an honest mistake, was called a thief, and treated like dirt.If I could have somehow given the code back, I would have.

Sometimes a business needs to accept the fact that some people do make mistakes and not hassle someone over $3. It's the principle of the matter. I purchased a few codes from him and only made an error on the one, because he kept sending me used codes. I did NOT intentionally screw him over, for $3.

Besides, there are many other UV code buying sites that send you a good code, immediately after payment.

Not a day later and a used code.

You May Also Like

Bingohall - It Is What It Is...Gambling Bingohall "I have been on the site Originally named VicsBingo.ag. Now that site was fun !! The winnings weren't gigantic like now, but at least you got paid. The play through..." Read more Cam4 - Account Review Cam4 "You know, this is my fifth ban OVER NOTHING. I am sick and tired of going into rooms doing absolutely nothing but watching, and performers ban me for no reason...." Read more Igg - Asian Preference Igg "This game is seriously flawed. Everyone in my kingdom (K81) has been averaging steadily for the past month or so except the Chinese of course that came from kingdom (K82),..." Read more Publishers Clearing House Sweepstakes Review from Sandy, Oregon Publishers Clearing House "Publishers Clearing House Customer Service September 17, 2016 Dear VIP, VIP's like you are so important to us and we wanted to reach out at once..." Read more Lucky Brand Jeans Review Lucky Brand "Called lucky was told to send picturess. Sent pictures explained only wore them about 4 or5 times and they fell apart After two months and no response I reached back..." Read more Rosegal - RESOLVED Rosegal "Order No : Z1703211334423875 “Acquired rosegal.com brushes, were very pleased !!! The time will come and you begin to understand that to apply makeup with brushes, much easier and better...." Read more Vacation Rental Pros - Filthy Home With Stagnant Pool Vacation Rental Pros "BE FOREWARNED Vacation Rental Pros offered only a partial refund if I signed a waiver agreeing to not "disclose" to anyone, including "any online reviews", the atrocious condition this property..." Read more Desertcart - Issues with shipping Desertcart "The estimated date for my item to arrive was between 20th and 22nd although my item did not arrive by 25th so I thought it was about time I contact..." Read more