I purchased a hot tub cover from The Cover Guy. It was received too big and it is not even square!!!!
They had me send pictures and every comunication was just another excuse. I ordered it 84.5" My 'upgraded' cover is 85.5 x 86.25. Horrible, horrible ......I wish I would have found this site before ordering. My favorite excuse is that "we have munufactoring allowances" Wow, another word for if it's not right too bad.
I order this March 23, 2012 and received their last excuse for why it is ok for it to be the wrong size on May 7, 2012.
They completely suck. Please don't do business with them.
Product or Service Mentioned: The Cover Guy Cover.
Monetary Loss: $494.