Took forever to get cover. Product is of the absolute poorest quality.
Paper thin vinyl. I swear if you look at it really hard you can put *** in it. Stitching has failed. Buckles to hold it down fell off.
My original cover lasted for 7 years. This one is barely over a year and is basically shot. Warranty is completely worthless. As a resolution to my issues they have kindly offered to SELL me new vinyl for $150.
I wouldn't pay $.02 for this garbage. What a joke.
Heed my warning and buy a decent cover from a reputable company. Not the Cover Clown.
Product or Service Mentioned: The Cover Guy Hot Tub Cover.
Reason of review: Bad quality.
Monetary Loss: $400.
Preferred solution: Full refund.