After reading all the negative reviews dont buy from company, I had to write about my positive experience ..I dealt with Katie customer service , she was wonderful , always got back to me when I left a message often within minutes ..I had concerns about my measurements after I placed my order for some reason my tub wasn't measuring to the factory specs? so I had to stop production and sent Katie the pics and measurements which she promptly replied and after all that my cover was completed and on my hot tub in little less than 3 weeks//Cover fits perfect finally ,quality is excellent ... Thanks
Product or Service Mentioned: The Cover Guy Customer Care.
Reason of review: Good customer service.
The Cover Guy Pros: Great customer service katie was wondeful.