I ordered my deluxe cover 11-7-14, said I should receive it by 12-5-14. Finally deliver 12-16-14.
It was the WRONG color, size, and if this was the deluxe cover with 2 upgrades I didn't want it. (Peace of light weight junk) I refused delivery of it. Took me 4 days of calling, leaving messages, e-mailing to get a response. They will not refund my money because its a custom made top.
I call, e-mail to find out what's going on with little to NO response. Very poor customer service skills.
I just want my money back. I would NOT recommend this company to anyone....
Product or Service Mentioned: The Cover Guy Cover.
Reason of review: Problem with delivery.
Monetary Loss: $479.
Preferred solution: Full refund.