Contact The Company Store Customer Service
The Company Store Phone Numbers and Emails
Toll-Free Number:
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(800) 323-8000
Customer Service:
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(800) 566-0065Company Kids
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(800) 289-8508
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(800) 323-8545
The Company Store Emails:
The Company Store Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Company Store is 8003238000. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as The Company Store may ask you for the following information to identify you as a customer: phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Company Store is 8003238000. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as The Company Store may ask you for the following information to identify you as a customer: phone number or first and last name.
People call The Company Store mainly because of request for information, product/ service, shipping and delivery.
The best email to contact The Company Store is custserv@TheCompanyStore.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
The Company Store Website:
The Company Store Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 10:00 pm ET
Saturday - Sunday: 9:30 am - 6 pm ET
Fax:
Summary of The Company Store Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Company Store?
Shipping and Delivery Question:
- “Delivery”
- “Wrong shipping number”
- “Shipping restrictions”
Request for Information Question:
- “Check on a refund”
- “Help with ordering please call”
- “Help with ordering”
Product/ Service Question:
- “Product quality”
- “Can't find product”
- “Damaged shipment”
Return/ Replace Question:
- “RETURN”
- “Returns”
Payments and Charges Question:
- “Need to pay for an order I have received. My CC had been changed because of fraudulent activity.”
- “Placed an order, charged, but no confirmation”
- “Super late charge”
Website/ Application Question:
- “I am trying to buy sheets and your site will not let me change my billing address”
- “Want to purchase shower curtain I saw in your online site”
Activation/ Cancellation Question:
- “I'm still waiting for my down comforter and it looks like it was back ordered and the order may have been canceled for some reason”
Refund Question:
- “I have refund money.”
Staff Question:
- “Customer service”
Other Question:
- “Use gift certificate”
- “Need agent”
- “Issue!!!”
Compare The Company Store To
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